Name: Sufyan Azar

Job Role: Software/DevOps Engineer

Experience: 1 Year

Location: Hyderabad, India

Skills

Java SE/C++ 90%
Python/Scripting 85%
MySQL/Data 75%
Linux/Support 85%
DevOps/CI/CD 80%
Cloud/AWS/Docker 75%

About

About Me

I bring experience across Automation, Linux, and technical support, with a strong focus on problem-solving, root cause analysis, and process improvements. My approach is practical dig deep into issues, document clearly, and build solutions that scale. At Amazon, I worked on ML data evaluation workflows, where I troubleshot tool and data issues, documented SOPs and knowledge bases, and built Python/Bash automation scripts to eliminate repetitive checks and reporting. I also acted as the point of contact for global teams, ensuring smooth escalations and timely resolutions. At Progress Software, I managed Linux/AIX VMs (VMware), performed log analysis, configuration fixes, and post-deployment validations. I integrated Python checks into TeamCity CI/CD, reducing manual workload by 50%, and supported release/change activities with strong RCA documentation. One of my standout projects was TextHawk, a browser tool I developed that automated evaluation workflows and was adopted by 200+ associates, improving efficiency and accuracy. I’m looking for opportunities in Automation, Linux/Cloud Support, or Technical/Business Analysis, where I can combine my technical expertise with analytical problem-solving to deliver reliable results.

  • Profile: Software/QA/Devops Associate
  • Domain: Engineering, Product & QA
  • Education: Bachelor of Technology
  • Tech: Backend Server | Automation | Cloud | DB | DevOps
  • Programming & Automation: Java, C++, Python, Shell Scripting, Powershell, Diagnostics, Bash, CI/CD (TeamCity), Build Tools (Maven, Gradle)
  • Systems & Infrastructure: Windows Server, Linux/Unix, VMware, mRemoteNG, Docker, System Troubleshooting, Log Analysis
  • Networking & Databases: TCP/IP, DNS, Web Server Management, Troubleshooting, SQL (MySQL), NoSQL (MongoDB)
  • Cloud & Service Management: AWS (EC2, S3, IAM, CloudWatch), Ticketing Systems, Jira, Confluence, Incident Management, SLA Tracking, ITIL, Knowledge Base Documentation, Agile/Scrum

Resume

Resume

Innovative Software Engineer Driving Enterprise-Level Solutions with Latest Technologies








Experience


2024-Present

ML Data Associate/Tech Support

Amazon

  • Provided technical supportfor ML data workflows by identifying errors in annotations, schema mismatches, and API-related inconsistencies.
  • Flagged and escalated complex defects to engineering teams with detailed documentation, ensuring quick turnaround and resolution.
  • Acted as Subject Matter Expert(SME) for operational and technical queries, supporting cross-functional global teams.
  • Authored and maintained SOPs, knowledge base articles, and shifthandover notes to improve accuracy and continuity
  • Generated trend and quality reports for managers, offering insights to prevent recurring workflow issues.
  • Analysed, evaluated SQL queries in data validation and error investigation.
  • Gained exposure to AWS (EC2, S3, IAM) services, in internal labs during troubleshooting and support.

2023-2024

Software Intern

Progress Software

  • Managed Linux/AIX and Windows Server VMs (VMware) for staging and production-like environments, performing system health checks and troubleshooting.
  • Logged and tracked incidents using ticketing systems (Jira), prioritizing issues based on business impact and SLA compliance.
  • Automated deployments and troubleshooting tasks with Python and PowerShell scripts integrated into TeamCity CI/CD pipelines, reducing manual effort by 50%.
  • Supported release/change management activities, validated deployments, ensured rollback readiness, and documented resolutions.
  • Monitored product upgrades, investigated infrastructure and application-level issues, and coordinated fixes with development teams.



Education


2019-2023

Bachelor of Technology in CSE

CMR College of Engineering and Technology

CGPA: 8.86/10

2017-2019

Higher Secondary School

Narayana Junior College

Score: 98%

Projects

Projects

Below are the technical contributions that leveraged software skills.

Software Automation Framework

Automated the installation and configuration of 500+ JAR files with a Python script, boosting efficiency by 40%. Utilized Python's os and zipfile libraries for file handling, and Selenium WebDriver to retrieve license info from Maven Central. Deployed the solution in production at Progress, demonstrating my ability to streamline software deployment

Full Stack Web Application

Engineered a microservices-based app using Spring Boot for RESTful APIs. Integrated Next-Auth.js for secure authentication and utilized MySQL for efficient data management, ensuring smooth frontend-backend communication and system scalability.

Automation Testing for E-Learning Platform

Spearheaded automation testing for an e-learning platform by architecting and executing comprehensive test cases and plans for functional validation. Leveraged Behavior-Driven Development (BDD) frameworks to enhance collaboration between stakeholders and utilized Apache POI for robust data validation and manipulation.


More projects on Github

I love to solve business problems & leverage technical skills


GitHub


Contact

Contact Me

Below are the details to reach out to me!

Address

Hyderabad, India

Contact Number

+ 91 91 217 681 96

Download Resume

resumelink



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